Terms and Conditions

Registered office address: Ribble Reclamation, Ducie Place, Preston PR1 4UJ
Company number: 07630785 VAT number: 112342761

Product Description: All quoted sizes are approximate to a reasonable degree of accuracy. If the size is critical then please call the office before purchasing. We are always happy to help with customer queries to ensure that you purchase exactly what you need. Please be aware that our stock is mainly comprised of reclaimed materials. These items will bear the wear and marks of their prior use and age.

Payment: We accept all types of payment: Credit or debit card; online (through our website), PayPal; personal cheque, BACS transfer. For further details please contact our office. Payments can be taken over the telephone, however, the cardholder/signatory must be present at pickup.

Returns Policy: The Company will accept the return of non-faulty goods under the proviso that the goods are in the same condition that they left its premises and are still fit for purpose. The cost of any additional works carried out on the purchased item at the Customer’s request (i.e. painting, sandblasting), prior to delivery are non-refundable, unless found to be faulty. Upon the return of the goods, in the aforementioned condition, a full refund will be given within 30 days subject to a 25% restocking charge. Transport for return may be arranged with the Company at an additional cost.

Privacy Statement: The Company is fully compliant with data compliance and protections. Personal information is subject to our privacy policy and will not be used, disclosed or forwarded, in ways to which you have not consented.

Products

1 Pre-Sales

Pricing: Prices displayed on our website, Ebay and in our own Company literature are inclusive of Value Added Tax (VAT); unless otherwise stated (both prices will be listed on each product page). Surcharges, where applicable, will be added to your invoice and detailed for your information.

Ownership of Goods: All goods shall remain the property of the Company until paid for in full. We permit no financial offset against the value of goods supplied, without the written agreement of the Company.

2 Sales

Invoice: It is the Purchaser’s responsibility to check the invoice in order to ensure that all details are correct. The Company will not be held liable for any details that are incorrect if they have not been brought to the attention of the Company prior to the dispatch of goods.

Payment: Payment for goods is to be in full in advance of delivery unless by prior agreement of the Company in writing. The Company reserves the right to charge interest on any late payments at the rate of 4% above current base rate, i.e. if base rate is 5%, the interest levied by the Company would be 9% per annum.

Delivery by post: Delivery dates are approximate only unless arranged directly with our office. No liability is accepted with regard to late deliveries. Upon request we can supply estimated delivery dates. Purchasers are usually notified of confirmed delivery dates 2-3 days prior to dispatch. The Company will not be responsible for any delays in the delivery of goods or services, nor for any damages or loss caused to the Purchaser or other party as a consequence of this delay. The Company will endeavour to meet any special shipping requirements as a courtesy, but will not be held responsible for failure to meet these requirements.

Delivery by Pallet: When shipped using this method the haulage Company will attempt to deliver pallets as close as possible to the Purchaser’s required position, usually to the closest hard-standing area. The Purchaser must warn the Company if there is restricted access, soft or gravelled driveways. The haulage Company is under no obligation to remove items from the pallet, nor carry items into the Purchaser’s property. Should the Company not be notified in advance of any restrictions in delivery access, or should the Purchaser or their representatives not be present to sign for the goods, the Company reserves the right to charge a redelivery fee should redelivery is necessary.

Often the items requiring a palleted delivery are very heavy; please ensure that either sufficient manpower, or lifting gear, is available to unload the pallet. For timed, and/or Saturday deliveries, the haulage Company levies additional charges, please contact the Company for details of these charges.

Postage: Delivery Small items will be shipped by Royal Mail/business post/courier Company. The Company will not be held responsible for any failure of the pallet forwarding network or delivery service to deliver within any specified period.

Acceptance of Deliveries: Please ensure that goods are unpacked when they are delivered and check them against the delivery note. Any goods damaged in transit must be reported to us within 3 days of delivery. The Company will not be held liable for any damaged goods if not reported to us within this three day time period. The Company cannot be held responsible for any damage occurring after delivery.

Back Orders: Should any item requested by the Purchaser be on back order, the Company will endeavour to supply such goods as soon as possible; however, the Company will not be responsible for any delays in the delivery of goods or services, nor for any damages or loss caused to the Purchaser or other party as a consequence of this delay.

Availability of Goods: Ribble Reclamation is a busy working yard serving trade and domestic customers seven days a week with limited available stocks. If the Company has insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible and any sum debited from your credit card will be re-credited to your account and the Company will notify you by email at the address given by you in your order form. The refund will be made as soon as possible and in any event within 30 days of your order. The Company will not be obliged to offer any additional compensation for disappointment suffered.

Force Majeure: No responsibility can be accepted by the Company for any failure or delay in performance which is wholly or partially due to an Act of God, War, Fire, Explosion, Riot, Civil Commotion, Restriction by Government or other competent authority, Strikes, Lock Outs, Failure in Supplies, or to any cause whatsoever beyond its control.

 

3 Post-Sales:

Items must be returned within seven days of receipt for a full refund – providing the item is in the same condition as it was when sold and the buyer must pay any transportation/shipping costs. A 25% re-stocking fee is applicable on all returned goods except faulty or damaged goods.

Guarantee: The Company will replace any goods found faulty due to manufacturing or workmanship free of charge within this period, subject to the following conditions:

  • the defect is not due to wear and tear, accident, misuse, improper operation or failure due to incorrect installation
  • the cost of any labour is paid by the Purchaser
  • proof of purchase is available
  • in the case of a sectional radiator the Company reserves the right to change only the defective section
  • the Company is not liable for any consequential loss caused directly or indirectly by any defect in its goods
  • the benefit of this warranty is given to the first retail purchaser of the goods only; it is not assignable

 

Returns Policy: The Company will accept the return of non-faulty goods under the proviso that the goods are in the same condition that they left its premises and are still fit for purpose. The cost of any works carried out on the purchased item (i.e. painting, sandblasting) under instruction from the customer, prior to delivery are non refundable, unless found to be faulty. Upon the return of such goods in the aforementioned condition a full refund will be given within 30 days subject to a 25% restocking charge. Transport for return may be arranged with the Company at an additional cost.

Complaints: The Company takes its customer service provision very seriously. In the unlikely event that a customer may need to make a complaint, this must be put to the Company in writing within seven days, setting out the grounds of complaint. The Company will ensure that any such complaint is dealt with sensitively and in a timely fashion.

 

 

4 Legal

UK Law:  These terms and conditions and any contract formed are subject to UK law and shall be dealt with under the UK legal system only. In these Terms and Conditions the term ‘the Company’ means UK Architectural Antiques trading as UK Architectural Antiques. ‘Purchaser’ refers to the purchaser of any goods or services and the term ‘goods’ refers to any item sold by the Company. Nothing herein referred to shall be deemed to have construed a relationship with any supplier or purchaser of the Company’s products or services without the express written permission of the Company.

Website: By using the Company’s web site you agree to our terms and conditions. If you do not agree with our terms and conditions you may not use our web site shop.

Changes to This Agreement: The Company reserves the right to make changes to our site, policies, and these terms and conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unforeseen, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Security: The Company endeavours at all times to adhere to best practice in respect of security. The Company bears no responsibility for any security breaches howsoever caused; however, it will act to the best of its ability to see that such breaches do not occur and to remedy such a breach in the unlikely event of it occurring. For web-based orders we use a secure processing system (PayPal) utilising Secure Socket Layer (SSL) technology. All credit card numbers are encrypted in the software and the Company holds no credit card details after the order has been successfully placed.

Privacy: The Company respects the privacy of its customers and the users of its web site and will never supply any personal details to third parties without permission. We are committed to acting in accordance with the Data Protection Act 1998.

This Website: The Company own the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non–commercial use. Any use of the Company’s materials without written permission of from the Company is prohibited.